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| Note that by clicking on any of these links below, you will leave the Pacific Asset Management Group website. |
| How do I set up access to view my accounts over the internet? |
Accounts can be viewed on the internet by clicking on the words "Client Log In" at the top of home page". If you don't have a log in established give me a call and I will set one up for you." |
Pacific Life Annuity Accounts |
To set up internet access to your account go to the following site: https://annuities.myaccount.pacificlife.com/public/myaccount/my_index.html Click on the link for first time users. This will guide you through the login process. |
John Hancock |
To set up internet access to your account go to the following site: www.johnhancockannuities.com Click on the phrase “Register me now”. This will guide you through the login process. |
US Allianz |
To set up internet access to your account go to the following site: www.usallianz.com This will guide you through the login process. |
| How do I go about making transactions in my account? |
If you need to make a new purchase, or change to the securities in your account simply call 800-344-7060 and enter the extension of your primary account executive. |
| What hours of the day can I reach someone if I have questions on my account? |
We are generally available to you anytime from 6:30 am through 4:00 P.M., and can also be reached after hours on our automated voice mail system. |
| If I need to make a deposit to my account where do I mail the check? |
If you would like to make a deposit to your account please make the check payable to “J.P. Morgan Clearing Corp.” Please reference your account number in the memo section of the check. If you are making a contribution into a IRA or company retirement plan please also indicate the year the contribution is for. Checks should be mailed to the following address: |
First Allied Securities, Inc. c/o Aaron Phillips 3130 Crow Canyon Place Suite 425 San Ramon, CA 94583 |
| How do I request a distribution from my IRA account? |
If you need to take a distribution from your IRA account please contact us and we will send you a distribution form then fax it to us at 925-867-2975. You can also mail the form to the following: |
First Allied Securities, Inc. c/o Aaron Phillips 3130 Crow Canyon Place Suite 425 San Ramon, CA 94583 |
| How do I request past statements, 1099s or cost basis information on my accounts? |
We can provide you with detailed cost basis information on your accounts including the segregation by tax lots. If you would like us to forward this information to you or your Tax Advisor please call us at 800-344-7060. |
| Note that by clicking on any of these links above, you will leave the Pacific Asset Management Group website. |
| Inclusion of “hypertext links” and/or “hyperlinks” is in no way a recommendation or endorsement of said companies or services. Pacific Asset Management Group has made these sites available as a convenience, but they are used at your own risk. Neither Pacific Asset Management Group nor First Allied Securities, Inc. is responsible for the content or performance of any linked site. Research information, views, opinions, and other recommendations obtained from sources outside of Pacific Asset Management Group are believed to be reliable, but we cannot guarantee their accuracy or completeness. |